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Free Home Delivery.
Thank you
for ordering your flowers from Mumbaiflorist .com. We would like to inform
you that orders from this site are subject to the following terms and
conditions : |
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All
prices listed are in U.S. dollar and Indian Rupees for delivery in
India.
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Prices
for delivery outside India are listed in the currency of the respective
country and in Indian Rupees.
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All prices are inclusive of delivery.
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Items
used in all arrangements are subject to their availability. When
an item is not available, the closest substitute of a similar value
will be used.
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Filling out of the order does not mean an order has been accepted,
confirmation will be sent by us.
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Please provide all details asked for in our order form so as to avoid
an unnecessary delay.
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Delivery time are from 9am to 5pm Monday to Saturday.
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We
deliver all 365 days of the year including sundays and holidays.
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In case of incomplete/incorrect address resulting in non-delivery,
no refund is possible due to the perishable nature of the product
and the infrastructure costs involved.
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If the recipient is unavailable at the time of delivery the item will
be handed over to a relative/neighbour/colleague unless otherwise
specified
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Refusal of item by the recipient is considered as a complete delivery.
No refund will be possible.
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Proof of delivery will be maintained for a duration of 30 days from
the date of delivery.
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Flowers cannot be delivered to p.o.boxes.
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All claims are subject to the jurisdiction of local Court only in Pune.
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If we are unable to deliver your order, then complete refund will be made. We shall not be liable for any other charges, loss of profits, emotional stress or any other liability etc. caused due to non-delivery.
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In case of any dispute the maximum amount claimed by the sender cannot exceed the value of the item ordered.
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The owner of the site retains the right to refuse any order unconditionally.
Delivery schedule varies between same day delivery to delivery within three business days depending on the destination city or town. In the event the item ordered cannot be delivered on the given date we reserve the right to deliver on next day.
send flowers to hyd
Flowers
We will try to deliver flower arrangements as shown on the site, but
at times it is practically not possible to replicate the same due to
the nature of the flowers and seasonal constraints.
Since all the flowers are not available in all the seasons and to
make sure that your order is not delayed due to non-availabilty of a
particular flower, we will substitute that particular flower with
the flower of same or higher value.
Like if you have ordered an arrangement of lilies and carnations and
if the lilies are not available at that particular time, we will
substitute lilies with either Anthuriums or Birds of Paradise or
whichever other flower is available and is of the same or higher
value. The design and the other aesthetics of the arrangements
remaining the same.
In smaller towns where the florists are not able to stock the
flowers of high value due to the perishable nature and their limited
resources, it is always recommended that you order items that are
readily available all the time with them namely Roses, Tube Roses,
Glads and Gerberas. Moreover you can always email us before hand to
enquire what is available in your desired destination in that
season.
Also we guarantees that all orders will be filled to the value in
case the item ordered is not available. Our substitution policy will
make sure that the size and shape of the arrangement remains the
same and the value of the flowers substituted are either of same
value or of greater value.
To simplify this, the first priority is not to miss the occasion.
The substitution policy is there to make sure that your flowers are
delivered on the desired delivery date. In making substitutions, we
take great care and consideration in replacing them with flowers
that meet or exceed the expectations of both the sender and
recipient.
Our service providers are not only the best in their trade but are
also creative and professional florists who recreate these designs
based on their creative interpretation and of course seasonal and
regional availability keeping in mind and paying careful attention
to overall shape, size, style, and color combinations.
If you don't want any substitution in your order, please ask
beforehand about the particular flowers that are available in the
city where you want the order to be delivered so that there is no
disappointment or confusion later on.
Cakes -
Even though we strive to deliver the freshest quality cakes and of
the same flavor as ordered but substitutions may be unavoidable
depending on local availability and regional constrains. Specially
when the order is for the same day or if delivery destination is of
a small city where the bakeries are not so well equipped, the cakes
may be substituted to ensure your order is delivered on the occasion
it is desired for.
Since the cakes are delivered by the local professional service
providers from their respective city the icing and the topping may
not be the same as per the image every where. Even though utmost
care shall be taken by the bakery to maintain the overall shape,
size and style to the best of their capability.
In extremely warm weather conditions where there is a chance of a
particular flavor of cake reaching the destination in a melted form,
it may be substituted with other flavor so that the highest quality
edibles are delivered to your recipient.
In cases where the message which is to be inscribed on the cake is
long or the design of the cake is such that writing is not possible
then it will be written on a separate card that will be attached
with the cake.
But in all the above cases the order will be filled to value and no
compromise will be made on quality part also.
Time-bound deliveries
At certain times, especially in large cities, commuting can take
longer than usual due to increasing congestion and traffic. We will
make a sincere effort to deliver at the time specified by you.
However, we do request you to accommodate deliveries that may take a
while longer than usual.
We consider the privacy of our customers utmost important. We are in
the business of serving you, not selling your information. Your
name, address information, and credit card information are collected
only to fulfill your order.
Our Credit Card processing company CCAvenue takes privacy and data
protection issues seriously.
Information security is critical to our business. We work to protect
the security of your information during transmission by using Secure
Sockets Layer (SSL) software, which encrypts information you input.
We use advanced security technology to prevent our computers from
being accessed by unauthorized persons. In fact, your credit card
details are not forwarded or available to even our website.
We do not distribute customer information to be used in mailing
lists, surveys, or any other purpose other than what is required to
perform our services.
CCAvenue e-commerce servers are authenticated by VeriSign. This
enables your browser to confirm CCAvenue's identity before any
credit card transaction occurs. CCAvenue also uses industry standard
Secure Socket Layer (SSL) technology to prevent the information from
intercepted. This ensured complete security for your credit card
information. Also we do not keep any details about your credit card
in our database.
When you make a purchase online, be sure to look for the little lock
icon on the bottom of your web browser to make sure that you
personal information will be protected by secure encryption when it
is sent over the internet. You can also check on this by holding
your cursor over the web page in question, clicking the right button
on your mouse, and selecting “Properties”. Then look to see that the
web address shown starts with “https”, where the ‘s’ denotes a
secure web server. Your order is processed online in a secure
environment. Our site is a 100% Safe Verisign secured Company.
Customers Credit Card information cannot be accessed by any third
party.
Shopping with us is 100% safe!!
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